Cache Purging Delays

Incident Report for Cloudflare

Resolved

This issue has been resolved and cache purging services have returned to normal.

Posted May 16, 2018 - 15:57 UTC

Monitoring

We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.

Posted May 16, 2018 - 13:59 UTC

Investigating

Cloudflare is experiencing delays of up to 4 minutes processing single-file cache purges via the API. The "Always online" feature is also affected. We are actively working to eliminate these delays. In the meantime, you may use the "Purge All" feature, but note that this may cause a surge in traffic to your origin site.

Posted May 16, 2018 - 12:47 UTC

This incident affected: Cloudflare Sites and Services (API, Dashboard).

Cloudflare System Status