Cloudflare System Status

Support Helpdesk and Chat Availability Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Aug 14, 2020 - 12:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2020 - 12:00 UTC

Investigating

Our helpdesk is currently experiencing issues, and as such customers might encounter errors while submitting tickets. Responses on customer inquiries may be delayed during this time.

Additionally, Business and Enterprise customers may encounter errors when opening Live Chats.

Enterprise Customers can still reach us via the emergency telephone line.
Posted Aug 14, 2020 - 11:49 UTC
This incident affected: Cloudflare Sites and Services (Dashboard, Support Site).
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