Cloudflare engineering is continuing to run a process that is ingesting the missing logs. No data was lost and new log collection post incident are unaffected.
Posted May 04, 2026 - 22:02 UTC
Update
We are continuing to monitor for any further issues.
Posted May 01, 2026 - 22:32 UTC
Update
Cloudflare Access is currently processing a backlog of audit logs from April 28, 17:00 UTC through April 29, 19:00 UTC. We expect this processing to continue through the weekend and will provide our next update on Monday. Please be assured that all Access services remain fully operational and no log data has been lost.
Posted Apr 29, 2026 - 20:15 UTC
Update
All logging data was preserved; no data was lost. We continue to populate the delayed logs.
Posted Apr 29, 2026 - 20:15 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2026 - 20:10 UTC
Update
A fix has been implemented. New audit logs will appear without delay. We are working to resolve the delayed logs.
Posted Apr 29, 2026 - 19:56 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 29, 2026 - 19:33 UTC
Update
We are continuing to investigate this issue.
Posted Apr 29, 2026 - 19:22 UTC
Investigating
Cloudflare is investigating issues with delayed Access authentication logs.
Posted Apr 29, 2026 - 19:19 UTC
This incident affected: Cloudflare Sites and Services (Access).