Cloudflare China Emergency Support Line Unavailable | Cloudflare 中国紧急支持热线暂时无法使用

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted May 21, 2025 - 08:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

我们已完成修复措施的部署, 并正在监测运行效果。

Posted May 21, 2025 - 08:02 UTC

Identified

The issue has been identified, we are working to determine the appropriate fix.

已确认问题, 技术团正在评估最佳修复方案。

Posted May 21, 2025 - 06:43 UTC

Update

We are continuing to investigate this issue.

我们正在持续调查中。

Posted May 21, 2025 - 04:28 UTC

Investigating

Cloudflare is aware that the China Support emergency phone line is currently unavailable. Our team is currently investigating and working to restore service. In the meantime, customers can reach out to us via Live Chat through the Cloudflare dashboard.

中国紧急支持热线当前无法使用。我们的团队正在积极调查并努力恢复服务。在这期间, 受影响的客户可以通过 Cloudflare 线上聊天功能与我们联系。