Skip to main content
Last updated: Refreshed just now

Connectivity Issues with Magic WAN accounts using Magic Firewall and hostname routes / policies

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Cloudflare is investigating connectivity issues for a subset of Magic WAN accounts that have Magic Firewall enabled: this specifically impacts traffic routed from WARP to Cloudflare Tunnel via hostname routes or Gateway egress policies with hostname selection. All other traffic configurations remain unaffected. Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.