Minor ImpactLast updated: Sep 29, 2026, 20:50 UTCRefreshed just now

OTP Deliverability Errors

Started

Sep 29, 2026, 20:11 UTC

Resolved

Sep 29, 2026, 20:50 UTC

Timeline

Resolved
Sep 29, 2026, 20:50 UTC
Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.
Investigating
Sep 29, 2026, 20:11 UTC
We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.