Investigating Network Related Issues in South America

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Nov 13, 2015 - 13:36 UTC

Update

Issue was resolved and we're putting traffic back in South America PoPs

Posted Nov 13, 2015 - 13:02 UTC

Monitoring

Due to a route leak from a transit provider a large portion global traffic was routed to our South America PoPs, we've disabled traffic in all locations except Medellín and traffic is now normalized.

Posted Nov 13, 2015 - 10:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2015 - 09:46 UTC

Investigating

We’re receiving reports of network related issues in Buenos Aires. Investigating

Posted Nov 13, 2015 - 09:21 UTC

This incident affected: Latin America & the Caribbean (Buenos Aires, Argentina - (EZE), Lima, Peru - (LIM), Santiago, Chile - (SCL), São Paulo, Brazil - (GRU)).

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