Minor ImpactLast updated: Nov 13, 2015, 13:36 UTCRefreshed just now

Investigating Network Related Issues in South America

Started

Nov 13, 2015, 09:21 UTC

Resolved

Nov 13, 2015, 13:36 UTC

Timeline

Resolved
Nov 13, 2015, 13:36 UTC
This incident has been resolved.
Updated
Nov 13, 2015, 13:02 UTC
Issue was resolved and we're putting traffic back in South America PoPs
Monitoring
Nov 13, 2015, 10:03 UTC
Due to a route leak from a transit provider a large portion global traffic was routed to our South America PoPs, we've disabled traffic in all locations except Medellín and traffic is now normalized.
Identified
Nov 13, 2015, 09:46 UTC
The issue has been identified and a fix is being implemented.
Investigating
Nov 13, 2015, 09:21 UTC
We’re receiving reports of network related issues in Buenos Aires. Investigating