Minor ImpactLast updated: Jan 17, 2026, 12:00 AM UTCRefreshed just now

Elevated 500 errors for customers using User Service Keys

Started

Jan 16, 2026, 7:52 PM UTC

Resolved

Jan 17, 2026, 12:00 AM UTC

Timeline

Resolved
Jan 17, 2026, 12:00 AM UTC
This incident has been resolved.
Updated
Jan 16, 2026, 8:20 PM UTC
We are continuing to investigate this issue.
Updated
Jan 16, 2026, 8:18 PM UTC
We are continuing to investigate this issue.
Updated
Jan 16, 2026, 7:54 PM UTC
We are continuing to investigate this issue.
Investigating
Jan 16, 2026, 7:52 PM UTC
Customer who are using service key will experience 500