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Support Phone line routing directly to Voicemail

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Updated

    Impact now includes all Cloudflare phone support numbers. We are continuing to investigate this issue.

  4. Updated

    We are continuing to investigate this issue.

  5. Investigating

    Our telephone support system is currently experiencing issues - you may not be able to connect to report a technical issue via the phone. Please submit a ticket at https://dash.cloudflare.com/?to=/:account/support with your issue as an alternative, or if it's urgent - use live chat while logged into your account on the Cloudflare dashboard. We will issue further updates on this status page as we work with our providers to resolve this issue.