Cloudflare System Status

Single File Cache Purge delays

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jul 17, 2019 - 16:15 UTC

Update

A fix has been implemented and we are monitoring the recovery. During recovery, there will continue to be purge by URL delays of up to 1 hour.
Posted Jul 17, 2019 - 15:14 UTC

Update

A fix has been implemented and we are monitoring the recovery. During recovery there will continue to be purge by URL delays of up to 1.5 hours.
Posted Jul 17, 2019 - 13:41 UTC

Monitoring

A fix has been implemented and we are monitoring the recovery. During recovery there will continue to be purge by URL delays of up to 2 hours.
Posted Jul 17, 2019 - 12:43 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 17, 2019 - 10:48 UTC

Investigating

"Cloudflare is experiencing delays of up to 45 minutes processing single-file cache purges via the API. The "Always online" feature is also affected. We are actively working to eliminate these delays.

In the meantime, you may use the "Purge All" feature, but note that this may cause a surge in traffic to your origin site."
Posted Jul 17, 2019 - 07:58 UTC
This incident affected: Cloudflare Sites and Services (CDN Cache Purge).