Performance Degradation in Frankfurt

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Oct 21, 2019 - 14:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2019 - 14:13 UTC

Identified

The issue has been identified and a fix is being prepared.
Customers using Cloudflare Resolver traffic may see slower responses or timeouts, CDN traffic is not impacted.

Posted Oct 21, 2019 - 13:47 UTC

Update

We are continuing to investigate this issue.

Posted Oct 21, 2019 - 13:10 UTC

Investigating

Cloudflare is observing potential performance degradation in Frankfurt.

We are working to mitigate impact to Internet users in this region.

Posted Oct 21, 2019 - 12:57 UTC