Cloudflare System Status

Increased HTTP 5xx Errors in GRU

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 05:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2026 - 04:41 UTC

Investigating

Cloudflare is investigating an increased level of HTTP 5xx errors in São Paulo (GRU). Some customers with requests landing in São Paulo (GRU) may observe elevated errors.

We are working to analyse and mitigate this problem. More updates to follow shortly.
Posted Jan 12, 2026 - 04:20 UTC
This incident affected: Latin America & the Caribbean (São Paulo, Brazil - (GRU)) and Cloudflare Sites and Services (Network).