Minor ImpactLast updated: Sep 24, 2020, 21:21 UTCRefreshed just now

Cloudflare Access OTP codes not being received via email

Started

Sep 24, 2020, 20:28 UTC

Resolved

Sep 24, 2020, 21:21 UTC

Timeline

Resolved
Sep 24, 2020, 21:21 UTC
This incident has been resolved.
Monitoring
Sep 24, 2020, 20:54 UTC
A fix has been implemented and we are monitoring the results.
Identified
Sep 24, 2020, 20:54 UTC
The issue has been identified and a fix is being implemented.
Investigating
Sep 24, 2020, 20:28 UTC
We are currently receiving reports of Cloudflare Access OTP tokens not being received via email when logging in to a service using Cloudflare Access and are investigating now. We are not aware of this affecting access to the Cloudflare Dashboard or other services at this time.