Minor ImpactLast updated: Jul 18, 2024, 13:42 UTCRefreshed just now

Error message when upgrading a domain to the Enterprise plan

Started

Jul 18, 2024, 12:33 UTC

Resolved

Jul 18, 2024, 13:42 UTC

Timeline

Resolved
Jul 18, 2024, 13:42 UTC
This incident has been resolved.
Monitoring
Jul 18, 2024, 13:22 UTC
A fix has been implemented and we are monitoring the results.
Identified
Jul 18, 2024, 12:46 UTC
The issue has been identified and a fix is being implemented.
Investigating
Jul 18, 2024, 12:33 UTC
Cloudflare is aware of, and investigating an issue on which customers might see an error code 500 or 1000 with "Internal Server Error" message when upgrading a domain to Enterprise plan. Further detail will be provided as more information becomes available.