Issues with IPSec tunnels in Magic Transit and Magic WAN

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Dec 08, 2023 - 10:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 08, 2023 - 10:35 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 08, 2023 - 10:17 UTC

Update

We are continuing to investigate this issue.

Posted Dec 08, 2023 - 09:56 UTC

Investigating

Cloudflare is currently investigating issues related to IPSec tunnels in Magic Transit and Magic WAN products. Impacted customers may have experienced problems with Internet Key Exchange (IKE) and Internet Protocol Security (IPSec) negotiation and authentication.

More updates to follow shortly.

Posted Dec 08, 2023 - 09:54 UTC