Cloudflare System Status

Support Helpdesk Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Dec 09, 2025 - 04:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2025 - 04:35 UTC

Investigating

Our helpdesk provider is currently experiencing issues, and as such customers might be unable to view cases.

Customers can still reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard, via the emergency telephone line (Enterprise) and reply to support cases via email.

Posted Dec 09, 2025 - 03:10 UTC

This incident affected: Cloudflare Sites and Services (Support Site).