Cloudflare System Status

Support Helpdesk Delays

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jun 05, 2025 - 03:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 02:40 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2025 - 01:09 UTC

Investigating

Our helpdesk software is currently experiencing issues, and as such, customers may encounter response delays from support engineers.

Customers can still reach us via live chat (Business and Enterprise), raise a ticket through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).
Posted Jun 05, 2025 - 00:35 UTC
This incident affected: Cloudflare Sites and Services (Support Site).
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