Skip to main content
Minor ImpactLast updated: Refreshed just now

Customers may see incorrect invoice payment status

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.

  4. Investigating

    We are currently investigating this issue.

  5. Identified

    Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.