Minor ImpactLast updated: Dec 7, 2023, 01:39 UTCRefreshed just now

Issues creating new Gateway accounts via API and UI

Started

Dec 6, 2023, 17:19 UTC

Resolved

Dec 6, 2023, 18:23 UTC

Timeline

Resolved
Dec 6, 2023, 18:23 UTC
This incident is now resolved.
Monitoring
Dec 6, 2023, 17:52 UTC
The fix has been implemented and we are currently monitoring the results.
Identified
Dec 6, 2023, 17:19 UTC
Customers are unable to create new Gateway accounts via the API. Actions in the UI are unaffected. The bug has been identified and a fix is being implemented. Edit: The issue is found to also affect account creation through the UI.