Cloudflare System Status

HTTP 500 errors for Image Resizing for certain JPEG images with EXIF metadata

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted May 14, 2021 - 02:49 UTC

Update

We are continuing to monitor for any further issues.

Posted May 14, 2021 - 02:45 UTC

Monitoring

We are investigating reports of HTTP 500 errors for Image Resizing. This is limited to certain JPEG images with EXIF metadata. We have identified the problem and a fix has been implemented, and we are monitoring the results.

Posted May 13, 2021 - 20:00 UTC

This incident affected: Cloudflare Sites and Services (Image Resizing).