Cloudflare System Status

Email Security Investigations are not working on the Dashboard and API

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Oct 01, 2025 - 17:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 01, 2025 - 16:40 UTC

Investigating

An issue with search database is preventing retrieval of mail processing records for both detections and benign messages since 00:00Z 01 Oct. The Email Security service is not impacted by this. All messages are being processed and delivered as expected.

Posted Oct 01, 2025 - 03:35 UTC

This incident affected: Cloudflare Sites and Services (API, Dashboard).