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User email verification link issues

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Email verification sent to links sent to newly created users are invalid. The user must request a second email be sent to verify their email address. This impacts all new users signing up attempting to verify their email address and users updating their email address.