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Major ImpactLast updated: Refreshed just now

Issue with Magic Firewall Rulesets

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Updated

    We have identified root cause and are in the process of deploying a fix. Certain customers are currently unable to retrieve their Magic Firewall configuration through the API. Firewall rules are still in effect at the edge and are blocking traffic correctly.

  4. Identified

    We have identified root cause and looking to remediate this issue. Certain customers are currently unable to retrieve their Magic Firewall configuration through the API. Firewall rules are still in effect at the edge and are blocking traffic correctly.

  5. Investigating

    We are currently investigating issues with retrieving Magic Firewall Rulesets through the Magic Firewall API for certain customers. Firewall rules are still in effect at the edge and are blocking traffic correctly. Customers can still deploy new Firewall Rules by creating them through the API.