Cloudflare System Status

Potential DNS issues for users of a network service provider in Brazil

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Jan 18, 2022 - 17:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 18, 2022 - 15:06 UTC

Investigating

Cloudflare is investigating potential DNS issues that may impact customers of one specific internet service provider in the United States when using public DNS resolver 1.1.1.1. We are currently working on a resolution and will provide an update as soon as possible.

These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
Posted Jan 18, 2022 - 14:55 UTC
This incident affected: Cloudflare Sites and Services (Recursive DNS).