Cloudflare System Status

Elevated cache hit time to first byte in Sao Paulo

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Oct 04, 2025 - 01:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 04, 2025 - 01:20 UTC

Investigating

Cloudflare is aware of, and investigating an issue which is causing elevated cache hit time to first byte in Sao Paulo starting from 15:50 UTC October 3. Further detail will be provided as more information becomes available.
Posted Oct 04, 2025 - 00:58 UTC
This incident affected: Cloudflare Sites and Services (CDN/Cache) and Latin America & the Caribbean (São Paulo, Brazil - (GRU)).
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