Cloudflare Dashboard service issues: Password reset failures

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Nov 27, 2024 - 14:24 UTC

Update

Impact is limited and only affecting a small amount of users. We are continuing to investigate the root cause of the issue.

Posted Nov 27, 2024 - 13:20 UTC

Investigating

Cloudflare is investigating issues with Cloudflare Dashboard: Some customers attempting to perform password resets will observe error responses, and emails are not being sent.
These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.
We are currently working on a resolution. More updates to follow shortly.

Posted Nov 27, 2024 - 11:33 UTC

This incident affected: Cloudflare Sites and Services (Dashboard).

Cloudflare System Status