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Support Ticket Migration

Started
Completed

Timeline

  1. Completed

    The scheduled maintenance has been completed.

  2. Updated

    We have identified an issue affecting a specific subset of customers' ability to access the support portal. Our team is actively working on a fix to resolve this issue as quickly as possible.

  3. In Progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. Scheduled

    Between July 29 and August 11, we are performing a migration of our Support ticketing system. During this time, you will be redirected to billing.support.cloudflare.com to view all of your support tickets. We do not anticipate any additional interruptions during this window.