Cloudflare System Status

Usage Based Billing Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Oct 03, 2024 - 18:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2024 - 16:45 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 03, 2024 - 15:02 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 03, 2024 - 08:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 03, 2024 - 04:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 03, 2024 - 01:58 UTC

Investigating

We’re currently experiencing a billing issue preventing customers who have had payment issues and resolved them from re-accessing and subscribing to usage based products like R2, Zaraz, SSL for SaaS, Cache Reserve. All other services are operating normally.

More updates to follow up.
Posted Oct 03, 2024 - 00:33 UTC
This incident affected: Cloudflare Sites and Services (Billing).
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