This is now resolved - issuance time for Dedicated SSL & SSL for SaaS certificates has returned to normal.
Posted Dec 21, 2017 - 10:33 UTC
Monitoring
Our CA has a fix in place and we're seeing initial improvement - we'll continue to monitor before resolving this incident.
Posted Dec 21, 2017 - 09:44 UTC
Identified
We've identified the issue with our CA partner and a fix is being implemented. We will update once we have confirmed it is working.
Posted Dec 21, 2017 - 09:36 UTC
Investigating
SSL certificate issuance for Dedicated Certificates and SSL for SaaS is currently delayed as our CA partner is experiencing issues. They are actively working to resolve the issue.
Posted Dec 21, 2017 - 08:45 UTC
This incident affected: Cloudflare Sites and Services (SSL Certificate Provisioning).