R2 Availability Impact on object retrieval
Timeline
- Resolved
This incident has been resolved.
- Updated
We are continuing to work on a fix for this issue.
- Identified
The issue has been identified and a fix is being implemented.
- Updated
We are continuing to investigate this issue.
- Investigating
We have identified an issue that is causing a very small number of successful object uploads to R2 in ENAM & WNAM buckets to incorrectly return HTTP 404 (Not Found) in response to GET or HEAD operations. Impacted Cache Reserve users issuing Purge by URL calls between January 16 11:00 UTC through January 17 03:00 UTC may see stale cache assets for those URLs. Subsequent purge calls should clear these assets. This also impacts Stream and Images: impacted users could see playback issues for videos and 404 on images uploaded between January 16 11:00 UTC through January 17 03:00 UTC.