SSL Certificate Provisioning Delays

Incident Report for Cloudflare

Resolved

This issue has been resolved and SSL certificate provisioning have returned to normal.

Posted Sep 12, 2017 - 21:23 UTC

Identified

Issuance time has increased to approximately 14 hours in some cases while our certificate provider clears a processing backlog. We are continuing to monitor and will update as the situation changes.

Posted Sep 12, 2017 - 14:50 UTC

Investigating

Cloudflare is investigating SSL Certificate Provisioning Delays.

We are observing delays of up to 60 minutes in provisioning new SSL Certificates. Cloudflare's TLS/SSL service is still available; only provisioning of new SSL Certificates is delayed.

Posted Sep 11, 2017 - 21:46 UTC

This incident affected: Cloudflare Sites and Services (SSL Certificate Provisioning).

Cloudflare System Status