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Major ImpactLast updated: Refreshed just now

Cloudflare Network and Resolver Issues

Started
Status

Timeline

  1. Postmortem

    We appreciate everyone’s patience during this incident and we apologize for any disruption that may have occurred. A public root cause analysis can be found in our blog at [https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/](https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/)

  2. Resolved

    This incident has been resolved.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Updated

    This afternoon we saw an outage across some parts of our network. It was not as a result of an attack. It appears a router on our global backbone announced bad routes and caused some portions of the network to not be available. We believe we have addressed the root cause and are monitoring systems for stability now.

  5. Identified

    The issue has been identified and a fix is being implemented.

  6. Investigating

    Cloudflare is investigating issues with Cloudflare Resolver and our edge network in certain locations. Customers using Cloudflare services in certain regions are impacted as requests might fail and/or errors may be displayed. Data Centers impacted include: SJC, DFW, SEA, LAX, ORD, IAD, EWR, ATL, LHR, AMS, FRA, CDG