Cloudflare System Status

Issues with Page Rules containing Server Side Excludes

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Dec 05, 2024 - 17:04 UTC

Monitoring

A fix is being released, and we are monitoring the results.
Posted Dec 05, 2024 - 15:13 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 05, 2024 - 11:02 UTC

Investigating

Cloudflare is aware of, and investigating an issue with Page Rules including Server Side Excludes which may be causing 500 errors on traffic. We are working on resolving the issue. Customers can remove the Server Side Excludes from Page Rules as a workaround in the meantime.
Posted Dec 05, 2024 - 10:35 UTC
This incident affected: Cloudflare Sites and Services (Rules).
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