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Minor ImpactLast updated: Fetched just now

Analytics delayed

Started
Status

Timeline

  1. Postmortem

    Incident Start 2017-05-05 03:41 UTC Incident End 2017-05-08 15:25 UTC Time to detect 10 min (via alert) Time to engage 4 hours Time to restore 3.5 days We experienced a multi-day delay/outage of our HTTP analytics APIs and dashboards. We are actively monitoring our analytics pipeline for ongoing issues.

  2. Resolved

    This issue has been resolved and analytics have returned to normal.

  3. Monitoring

    We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.

  4. Investigating

    This incident is still ongoing and we are continuing to work on it.

  5. Monitoring

    We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.

  6. Updated

    This issue is still ongoing and customers may still see errors for some analytics time periods while the backlog is processing.

  7. Updated

    We're still working on processing the backlog of data currently. During this time some customers may see alerts when they access analytics for a time period that has not been processed yet.

  8. Identified

    The issue has been identified and a fix is being implemented.

  9. Investigating

    Cloudflare's data processing infrastructure is running behind, resulting in delays of data presented to our customers.