Analytics delayed
Timeline
- Postmortem
Incident Start 2017-05-05 03:41 UTC Incident End 2017-05-08 15:25 UTC Time to detect 10 min (via alert) Time to engage 4 hours Time to restore 3.5 days We experienced a multi-day delay/outage of our HTTP analytics APIs and dashboards. We are actively monitoring our analytics pipeline for ongoing issues.
- Resolved
This issue has been resolved and analytics have returned to normal.
- Monitoring
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
- Investigating
This incident is still ongoing and we are continuing to work on it.
- Monitoring
We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.
- Updated
This issue is still ongoing and customers may still see errors for some analytics time periods while the backlog is processing.
- Updated
We're still working on processing the backlog of data currently. During this time some customers may see alerts when they access analytics for a time period that has not been processed yet.
- Identified
The issue has been identified and a fix is being implemented.
- Investigating
Cloudflare's data processing infrastructure is running behind, resulting in delays of data presented to our customers.