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Access OTP Email Delivery Issues

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified as an outage with Cloudflare's email delivery vendor. Cloudflare is in contact with the vendor and will continue to provide updates on OTP delivery issues.

  4. Investigating

    Cloudflare is investigating a delay in our ability to send OTP for Access applications. We are working to resolve the issue. More updates to follow shortly.