Cloudflare System Status

Elevated Access 403s in Toronto (YYZ), Lisbon (LIS), Kuala Lumpur (KUL)

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Dec 09, 2020 - 21:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2020 - 21:01 UTC

Update

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2020 - 20:36 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2020 - 20:36 UTC

Investigating

Customers using mTLS with Access may experience an elevated number of 403s from customers located in Toronto, Lisbon, and Kuala Lumpur.
Posted Dec 09, 2020 - 20:29 UTC
This incident affected: Cloudflare Sites and Services (Access), Europe (Lisbon, Portugal - (LIS)), Asia (Kuala Lumpur, Malaysia - (KUL)), and North America (Toronto, ON, Canada - (YYZ)).
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