Cloudflare System Status

Support Helpdesk Availability Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 16:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2021 - 16:05 UTC

Investigating

Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time.

Customers can still reach us via the emergency telephone line (Enterprise).

Posted Dec 15, 2021 - 15:39 UTC

This incident affected: Cloudflare Sites and Services (Support Site).