Minor ImpactLast updated: Dec 15, 2021, 4:21 PM UTCFetched just now

Support Helpdesk Availability Issues

Started

Dec 15, 2021, 3:39 PM UTC

Resolved

Dec 15, 2021, 4:21 PM UTC

Timeline

ResolvedDec 15, 2021, 4:21 PM UTC
This incident has been resolved.
MonitoringDec 15, 2021, 4:05 PM UTC
A fix has been implemented and we are monitoring the results.
InvestigatingDec 15, 2021, 3:39 PM UTC
Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time. Customers can still reach us via the emergency telephone line (Enterprise).