Minor ImpactLast updated: Dec 1, 2019, 2:57 PM UTCRefreshed just now

Cloudflare Access errors for IP whitelisting rules

Started

Dec 1, 2019, 11:09 AM UTC

Resolved

Dec 1, 2019, 2:57 PM UTC

Timeline

Resolved
Dec 1, 2019, 2:57 PM UTC
This incident has been resolved.
Monitoring
Dec 1, 2019, 2:12 PM UTC
A fix has been implemented and we are monitoring the results.
Identified
Dec 1, 2019, 1:52 PM UTC
The issue has been identified and a fix is being implemented.
Investigating
Dec 1, 2019, 11:09 AM UTC
Cloudflare is investigating an issue with Access policies that contain IP whitelisting rules. Customers may encounter 403 errors despite sending requests from approved IP ranges.