Minor ImpactLast updated: Dec 21, 2023, 6:00 PM UTCRefreshed just now

Magic Firewall Degraded Performance

Started

Dec 21, 2023, 4:49 PM UTC

Resolved

Dec 21, 2023, 6:00 PM UTC

Timeline

ResolvedDec 21, 2023, 6:00 PM UTC
This incident has been resolved.
MonitoringDec 21, 2023, 5:49 PM UTC
A fix has been implemented and we are monitoring the results.
IdentifiedDec 21, 2023, 5:44 PM UTC
The issue has been identified and a fix is being implemented.
InvestigatingDec 21, 2023, 4:49 PM UTC
Cloudflare is currently investigating intermittent issues related to Magic Firewall. Impacted customers may see Magic Firewall rules not being applied to a small subset of packets processed in these locations since 2023-12-21 6 am UTC: Los Angeles (LAX), Dallas (DFW), Atlanta (ATL), Hong Kong (HKG), Madrid (MAD), Chicago (ORD), London (LHR), Ashburn (IAD) and Frankfurt (FRA). We are working to mitigate impact to Magic Firewall customers. More updates to follow shortly.