Cloudflare System Status

Magic Firewall Degraded Performance

Incident Report for Cloudflare

Resolved

This incident has been resolved.
Posted Dec 21, 2023 - 18:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 21, 2023 - 17:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 21, 2023 - 17:44 UTC

Investigating

Cloudflare is currently investigating intermittent issues related to Magic Firewall. Impacted customers may see Magic Firewall rules not being applied to a small subset of packets processed in these locations since 2023-12-21 6 am UTC: Los Angeles (LAX), Dallas (DFW), Atlanta (ATL), Hong Kong (HKG), Madrid (MAD), Chicago (ORD), London (LHR), Ashburn (IAD) and Frankfurt (FRA).

We are working to mitigate impact to Magic Firewall customers. More updates to follow shortly.
Posted Dec 21, 2023 - 16:49 UTC
This incident affected: Cloudflare Sites and Services (Magic Firewall).