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Minor ImpactLast updated: Refreshed just now

Email Routing deliverability issues

Started
Resolved

Timeline

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented, and email deliverability levels are returning to normal. We are monitoring the results.

  3. Updated

    The team has implemented mitigation improvements. Email Routing deliverability to Gmail accounts is gradually improving to normal levels.

  4. Identified

    Cloudflare is investigating issues with the Email Routing product relating to degraded deliverability to Gmail accounts. Impact is restricted to email forwarding functionality, and it does not affect any connectivity, security, CDN or Area1 functionality. In addition, this does not affect delivery to providers other than Gmail. The problem has been identified and a fix is being implemented.