Credit Card Billing Outage

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Mar 11, 2018 - 13:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 11, 2018 - 13:07 UTC

Investigating

We are currently experiencing problems making changes to our credit card billing service. This may also partially affect the cloudflare.com website and its related APIs. This incident does not affect the Cloudflare CDN and therefore the delivery of customer websites is not impacted. We will post an update once credit card billing services have returned to normal.

Posted Mar 11, 2018 - 10:48 UTC

This incident affected: Cloudflare Sites and Services (Billing, Dashboard).

Cloudflare System Status