This incident has been resolved
A fix has been implemented and we are monitoring the results.
Cloudflare is investigating delays in making changes to Load Balancing configurations, including adding any new configurations.
We are observing delays of up to 2 hours in updates to Load Balancing configurations. Cloudflare's Load Balancing service delivery is still available: only Load Balancing configuration updates and changes are delayed.
Note: In the case where origin servers are directed at hostnames: if the IP address of that hostname changes, the delays will impact re-resolution of that hostname, and may cause traffic to fail.
This incident affected: North America (ATL - Atlanta, GA, United States, BNA - Nashville, TN, United States, BOS - Boston, MA, United States, DEN - Denver, CO, United States, DFW - Dallas, TX, United States, EWR - Newark, NJ, United States, IAD - Ashburn, VA, United States, LAS - Las Vegas, NV, United States, LAX - Los Angeles, CA, United States, MIA - Miami, FL, United States, MSP - Minneapolis, MN, United States, OMA - Omaha, NE, United States, ORD - Chicago, IL, United States, PHL - Philadelphia, PA, United States, PHX - Phoenix, AZ, United States, SEA - Seattle, WA, United States, SJC - San Jose, CA, United States, STL - St. Louis, MO, United States, TPA - Tampa, FL, United States, YUL - Montréal, QC, Canada, YVR - Vancouver, BC, Canada, YYZ - Toronto, ON, Canada), Europe (AMS - Amsterdam, Netherlands, ARN - Stockholm, Sweden, ATH - Athens, Greece, BCN - Barcelona, Spain, BRU - Brussels, Belgium, CDG - Paris, France, CPH - Copenhagen, Denmark, DME - Moscow, Russia, DUB - Dublin, Ireland, DUS - Düsseldorf, Germany, FRA - Frankfurt, Germany, HAM - Hamburg, Germany, HEL - Helsinki, Finland, KBP - Kiev, Ukraine, LHR - London, United Kingdom, LIS - Lisbon, Portugal, MAD - Madrid, Spain, MAN - Manchester, United Kingdom, MRS - Marseille, France, MXP - Milan, Italy, OTP - Bucharest, Romania, OSL - Oslo, Norway, PRG - Prague, Czech Republic, SOF - Sofia, Bulgaria, TXL - Berlin, Germany, VIE - Vienna, Austria, WAW - Warsaw, Poland, ZRH - Zürich, Switzerland), Middle East (DOH - Doha, Qatar, DXB - Dubai, United Arab Emirates, KWI - Kuwait City, Kuwait, MCT - Muscat, Oman), Cloudflare customer dashboard and APIs (Cloudflare.com, Cloudflare APIs, Analytics, SSL Certificates, Enterprise Log Share, Always Online, Billing), Oceania (AKL - Auckland, New Zealand, BNE - Brisbane, QLD, Australia, MEL - Melbourne, VIC, Australia, PER - Perth, WA, Australia, SYD - Sydney, NSW, Australia), Africa (CAI - Cairo, Egypt, JNB - Johannesburg, South Africa, LAD - Luanda, Angola, MBA - Mombasa, Kenya), Asia (BKK - Bangkok, Thailand, BOM - Mumbai, India, CAN - Guangzhou, China, CGO - Zhengzhou, China, CSX - Zuzhou, China, CTU - Chengdu, China, DEL - New Delhi, India, FOC - Fuzhou, China, FUO - Foshan, China, HGH - Hangzhou, China, HKG - Hong Kong, Hong Kong, HNY - Hengyang, China, ICN - Seoul, South Korea, KIX - Osaka, Japan, KUL - Kuala Lumpur, Malaysia, LYA - Luoyang, China, MAA - Chennai, India, MNL - Manila, Philippines, NAY - Langfang, China, NNG - Nanning, China, NRT - Tokyo, Japan, SHE - Shenyang, China, SIN - Singapore, Singapore, SJW - Shijiazhuang, China, SZV - Suzhou, China, SZX - Dongguan, China, TAO - Qingdao, China, TNA - Jinan, China, TPE - Taipei, Taiwan, TSN - Tianjin, China, WUH - Wuhan, China, WUX - Wuxi, China, XIY - Xi'an, China), and Latin America & the Caribbean (EZE - Buenos Aires, Argentina, GRU - São Paulo, Brazil, LIM - Lima, Peru, MDE - Medellín, Colombia, SCL - Valparaíso, Chile, PTY - Panama City, Panama).