Helpdesk Availability Issues

Incident Report for Cloudflare

Resolved

This issue has been resolved.

Posted May 30, 2018 - 13:34 UTC

Monitoring

We have implemented a fix for this issue and are currently monitoring the results. We will update once we have confirmed it is resolved.

Posted May 30, 2018 - 12:23 UTC

Identified

The issue has been identified and a fix is being implemented. We will update once we have confirmed it is working.

Posted May 30, 2018 - 09:51 UTC

Investigating

We are currently experiencing issues with customers unable to login to the Helpdesk dashboard and as such customers might have issues with submitting or viewing support tickets. You can still contact us via e-mail to support@cloudflare.com (using the address you registered your account with).

Enterprise customers can still reach us via live chat on the dashboard or via the emergency telephone line.

Posted May 30, 2018 - 08:35 UTC

Cloudflare System Status