Cloudflare Billing Issues

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Jun 04, 2019 - 19:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2019 - 19:29 UTC

Investigating

Cloudflare is experiencing problems in processing changes through our billing subscription service. Configuration changes that involve billing are currently affected including upgrading and downgrading subscriptions.

CDN and requests through Cloudflare are not currently affected.

We will provide an update once billing subscription services return to normal.

Posted Jun 04, 2019 - 19:13 UTC

This incident affected: Cloudflare Sites and Services (Billing).

Cloudflare System Status