Support helpdesk service issues

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Cloudflare System Status

Incident Report for Cloudflare

Resolved

This incident has been resolved.

Posted Jan 12, 2017 - 16:12 UTC

Monitoring

Our helpdesk provider is seeing improvement and our help centre and ticket forms are operational, we'll continue to monitor

Posted Jan 12, 2017 - 14:19 UTC

Identified

We're aware of issues accessing the support area of Cloudflare accounts for some customers. In the meantime, please note that you can still raise support tickets via e-mail to support@cloudflare.com, from the e-mail address that is tied to your Cloudflare account.

Posted Jan 12, 2017 - 13:11 UTC